Our maintenance plan includes plugins and security updates and any site modifications required to maintain normal site functionality. Very simple changes beyond site maintenance may be available on a case-by-case basis depending on developer resources.

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Terms & Conditions:

a. Covers one dedicated WordPress site. Does not include multi-site or multi-domain sites (see our other maintenance plans for those).

b. Site must be on our server with BWD management tools installed (minimum shell access, git and drush). Recommend either BWD  hosting or BWD server management along with site management.

c. Includes updates to WordPress core and contributed plugins. However, if there is a release that does not have an automatic update, billable hours will be used to resolve the data upgrades).

d. Does not include updates to custom site-specific modules, or contributed modules that have been patched for only this site — these types of updates use billable hours.

e. Module updates are prioritized according to security and vulnerability of your site. We evaluate whether a module update fixes a vulnerability that could be exploited on your site — if we judge that your site is not vulnerable, we may not immediately update the module. However, we do eventually apply all module updates that do not break site functionality.

f. Updates will be applied to a test/development/staging copy of the site before being applied to production, at no extra charge.

g. Non-critical updates may be reviewed/approved by the customer before being deployed into production, or we can notify you after we have tested/applied the update. Let us know your preference.

h. Updates that break functionality on the site may be rolled back to earlier versions, unless they fix a vulnerability in your site. If an update is required that breaks functionality on your site, you may choose to have us disable that module, or use billable hours to fix.